CONSULTING

We work with public, development and private sector clients to provide technology solutions to tough problems through research, strategic management and open source technologies

At iDT Labs, we use human centered design principles and open source technology in tackling some of the most pressing problems in West Africa. From developing a biometric verification and mobile payment processing system for 27,000 Ebola Response Workers to running the pilot of an infectious disease surveillance and community response system, our team has successfully demonstrated expertise in designing, implementing and delivering impactful projects which have the best possible outcomes for all stakeholders.

OUR WORK METHODOLOGY

Conducting User Centric Workshops

At the beginning of every project we conduct ethnographic studies and mapping exercises with stakeholders, beneficiaries, and potential end users which help us to figure out the specific requirements for the tech intervention and any possible bottlenecks.

Agile Development

We use the agile method in our software engineering processes and focus on rigorously testing new features and fixing bugs with the end users. This method allows us to develop nuanced user experiences, especially for users who are not tech-savvy.

Robust User Engagement Strategy

In the low tech environment of West Africa, tech based interventions often fail in the long term due to poorly conceived user engagement strategies. In comparison, our projects have a resounding success rate of being actively used for several years.

FEATURED PROJECT

Ebola Response Workers’ Registration & Payments System

OUR LATEST PROJECTS

WHAT OTHERS SAY ABOUT US

  • As the manager of UNDP Payments Programme for Ebola Response Workers in Sierra Leone acknowledge the direct technical support of iDT Labs in developing the payroll database and information management system in a very short time.
    GHULAM SHERANI, Ebola Response Workers Payment Programme Manager, UNDP
  • The phenomenal effort of iDT Labs and the Payment Team was instrumental to ensuring that the Ebola Response Workers in particular and the Health System as a whole were adequately incentivised and the nationwide Ebola recovery process did not get derailed by the payment issue.”
    STEPHEN J. GAOJIA, Chief Operating Officer, National Ebola Response Centre

START A PROJECT WITH US

If you’re interested to learn how we can collaborate, let’s sit and talk!

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